Power Up with the Victron 12V 500VA Phoenix Inverter 12/500 VE.Direct AU/NZ

Transform your travel and outdoor experiences with the Victron 12V 500VA Phoenix Inverter. Designed to convert 12V 'leisure' or 'house' batteries into 230V AC, this inverter is perfect for powering your domestic appliances on the go. Whether it's for your RV, boat, or remote cabin, the Phoenix Inverter ensures you have the power you need.

Proven Durability and Safety

With a full bridge and toroidal transformer topology, the Victron Phoenix Inverter is built to last. It's safeguarded against short circuits and overheating, ensuring reliability even under demanding conditions.

High Start-Up Power

Effortlessly power up challenging loads, including power converters for LED lamps, halogen lamps, or electric tools, thanks to its high start-up capacity.

Intelligent ECO Mode

In ECO mode, the inverter conserves energy by entering standby when loads are minimal and reactivating as needed. Customize the sensitivity and duration of this feature to suit your usage.

Simple Remote Operation

Activate and deactivate the inverter remotely with an easy-to-install remote on/off switch.

LED Diagnostic System

Quickly understand your inverter's status with the intuitive LED diagnosis system. For more details, refer to the user manual.

Easy Installation

Connect to your DC power source effortlessly with screw terminals – no specialized tools required.

Advanced VE.Direct Communication Port

Stay connected and in control with the VE.Direct communication port. This innovative feature allows seamless integration with:

  • Computers (using an optional VE.Direct to USB interface cable)
  • Apple and Android smartphones, tablets, and other devices (requires an optional VE.Direct Bluetooth Smart dongle)

Fully Customizable for Your Needs

Tailor the Phoenix Inverter to meet your specific power requirements. It offers full configurability when used with a VE.Direct to USB Interface Cable or VE.Direct Bluetooth Smart Dongle with features such as:

  • Adjustable low battery voltage alarm
  • Customizable cut-off and restart levels
  • Dynamic cut-off for load-dependent power management
  • Output voltage range between 210 - 245V
  • Selectable frequency of 50 Hz or 60 Hz

Real-Time Monitoring when used with a VE.Direct to USB Interface Cable or VE.Direct Bluetooth Smart Dongle

Keep track of your power usage with real-time monitoring of input and output voltage, load percentage, and alarms.

Ready to Empower Your Adventures?

Discover the freedom of reliable, off-grid power with the Victron Phoenix Inverter. Perfect for RV enthusiasts, boaters, and off-grid living.

Victron Energy Limited Warranty Policy

Victron Energy warrants its products to be free from defects in workmanship and materials for a period of 5 years from the date of purchase by the end user, with a maximum of 66 months from the Victron Energy invoice date. Exceptions on this are: lead acid batteries; 2 years from date of purchase by the end user, with a maximum of 30 months from the Victron Energy invoice date, Lithium-ion batteries; 3 years from date of purchase by the end user. In addition to this proof of correct battery usage is required when making a battery warranty claim.

During this period, Victron Energy will, at its option, repair or replace the defective product free of charge. The warranty does not include performing or reimbursing de‐installation, transportation and re‐installation. This warranty will be considered void if the unit has suffered any physical damage or alteration, either internally or externally, and does not cover damages arising from improper use like:
• Reverse of battery polarity.
• Inadequate connection.
• Mechanical shock or deformation.
• Contact with liquid or oxidation by condensation.
• Use in inappropriate environment (dust, corrosive vapor, humidity, high temperature, biological infestation...).
• Breakage or damage due to lightning.
• Connection terminals and screws destroyed or other damages, like overheat, due to insufficient tightening.
• For any electronical breakage except due to lightning (reverse polarity, over‐voltage due to external cause), the state ofthe internal control diode and of the inputs/output X and Y capacitors determine the warranty.

This warranty will not apply where the product has been misused, neglected, improperly installed, or repaired by anyone else than Victron Energy or one of its authorized Qualified Service Partners. In order to qualify for the warranty, the product must not be disassembled or modified.

Repair or replacement are our sole remedies and Victron Energy shall not be liable for damages, whether direct, incidental,special, or consequential, even caused by negligence or fault.

Victron Energy owns all parts removed from repaired products. Victron Energy uses new or reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Victron Energy repairs or replaces a part of a product, its warranty term is not extended. In case of replacement the new component has a warranty of 6 months, without effect on the initial warranty period. All remedies and the measure for damages are limited to the above. Victron Energy shall in no event be liable for consequential, incidental, contingent orspecial damages, even if having been advised of the probability of such damages. Any and all other warranties expressed or implied arising by law, course of dealing, course of performance, usage of trade or otherwise, including but not limited to implied warranties of merchantability and fitness for a particular purpose, are limited in duration to a period of two (2) years from the date of purchase.

Life Support Policy
As a general policy, Victron Energy, does not recommend the use of any of its products in life support applications where failure or malfunction of the Victron Energy's product can be reasonably expected to cause failure of the life support device or to significantly affect its safety or effectiveness. Victron Energy does not recommend the use of any of its products in direct patient care. Victron Energy will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to Victron Energy that the risks of injury or damage have been minimized, the customer assumes all such risks, and the Liability of Victron Energy is adequately protected under the circumstances.

As a product requires service, it must be brought back to the place of purchase. In case no contact can be taken with the merchant, or if he is either unable or not allowed to provide service, direct contact should be taken with Victron Energy.

Warranty on Repairs
The warranty period on products or on printed circuits boards repaired by Victron Energy as well as on printed circuit boards for replacement is 6 months from delivery by Victron Energy.

It is the responsibility of the sender to sufficiently package these products. The transport must be organized in a way to avoid any damage, especially when a single unit or heavy unit is sent.

If a part of the terms and conditions set out above is held invalid, void or unenforceable due to any particular national or international legislation, it shall not affect other parts of the terms and conditions remaining.

For Australia only
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


Phoenix Inverter VE.Direct AU/NZ 230V 12/500
Cont. power at 25°C (1) 500VA
Cont. power at 25°C / 40°C 400 / 350W
Peak power 900W
Output AC voltage / frequency (adjustable) 230VAC +/- 3% 50Hz +/- 0.1%
Input voltage range 9.2 - 17V
DC low shut down (adjustable) 9.3V
Dynamic (load dependent) DC low shut down Dynamic cut-off (fully configurable with optional Bluetooth Dongle)
DC low restart and alarm (adjustable) 10.9V
Battery charged detect (adjustable) 14.0V
Max. efficiency 90%
Zero-load power 6W
Default zero-load power in ECO mode
(default retry interval: 2.5 s, adjustable)
ECO mode stop and start power setting Adjustable
Protection (2) a - f
Operating temperature range -40 to +65°C (fan assisted cooling) Derate 1.25% per °C above 40°C
Humidity (non-condensing) max 95%
Material & Colour Steel chassis and plastic cover (blue Ral 5012)
Battery-connection Screw terminals
Maximum cable cross-section 10mm² / AWG8
Standard AC outlets 230V AU/NZ (AS/NZS 3112)
Protection category IP 21
Weight 3.9kg / 8.5lbs
Dimensions (h x w x d, mm) 86 x 172 x 275
Remote on-off Yes
Safety EN-IEC 60335-1 / EN-IEC 62109-1 / UL 458 (3)
EMC EN 55014-1 / EN 55014-2 / IEC 61000-6-1 / IEC 61000-6-2 / IEC 61000-6-3
Automotive Directive ECE R10-4

1) Nonlinear load, crest factor 3:1
2) Protection key:
a) output short circuit
b) overload
c) battery voltage too high
d) battery voltage too low
e) temperature too high
f) DC ripple too high
3) UL 458 only for inverters with GFCI output socket